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Expert
Choice

Hear.com Horizon Go IX Expert Review

Premium RxReleased 2024
See Price at Hear.com

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How We Test

The Hear.com Horizon Go IX is a premium behind-the-ear prescription hearing aid released in 2024, priced at $6,500. In HearAdvisor's lab testing, it earns an A grade with a SoundScore of 4.2/5, ranking #14 among 36 prescription hearing aids tested.

This device demonstrates strong speech performance in our testing. Speech in quiet scores a strong 4.0/5, sitting 0.57 points above the category average. Speech in noise performance is particularly notable at 0.57 points above average, though the absolute score of 2.7/5 reflects the inherent difficulty of understanding speech in challenging acoustic environments. Feedback handling scores a strong 4.4/5 in absolute terms, though this falls 0.31 points below the category average.

Own-voice comfort presents a notable limitation, scoring 1.8/5—a low absolute score that also sits 0.95 points below the category average. Users who are sensitive to how their own voice sounds may want to discuss this with their hearing care provider. Music streaming performance is mixed at 2.7/5, essentially matching the category average.

The Horizon Go IX has received HearAdvisor's Expert's Choice Award in both 2023 and 2024. However, shoppers in this premium price tier should note that several competitors offer higher overall scores, including the Oticon Intent (4.75/5) and Phonak Sphere Infinio (4.65/5). Those seeking similar sound quality at a lower price point may want to consider alternatives like the Rexton Reach R-Li T80 at Costco, which scores 4.51/5.

Reliable & Repeatable Lab Results

Quality data starts with quality recordings. HearAdvisor worked with GRAS to build a no-compromise front end so every test is repeatable and reliable.

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Steve in HearAdvisor Lab
HearAdvisor Verdict
ATop 44% of Prescription Hearing Aid
Bottom Line

The Hear.com Horizon Go IX delivers strong speech clarity and excels in noisy environments, best suited for users prioritizing conversation over music.

Strengths
  • Strong speech in quiet performance4.0/5
  • Above-average speech in noise+1.15 vs category
  • Excellent feedback handling4.4/5
Drawbacks
  • Below-average own voice naturalness1.8/5
  • Mixed music streaming quality2.7/5
  • Premium price point at $6,500
Lab Test Summary

In initial fit testing with closed sleeve coupling and NAL-NL2 fitting formula, the Horizon Go IX achieves a normalized Initial Score of 4.2/5. Speech in quiet scores 3.2/5, while speech in noise scores 2.2/5. Feedback handling is excellent at 5.0/5, and music streaming performs well at 4.1/5. Own-voice comfort scores low at 1.8/5. This configuration provides solid out-of-box performance with particularly stable feedback control.

What is HearAdvisor's Initial Fit?

The Initial Fit approximates the most likely settings and eartips for a typical moderate hearing loss. Results are measured across the same 72 acoustic scenes in our custom-built lab, then scored on a 5-star scale using an auditory model.

Lab Review Scores
A
SoundGrade
Initial Score
4.2
Tuned Score
4.3
Expert
Choice
Speech in quiet
best
3.2
5.0
Own voice
best
1.8
5.0
Speech in noise
best
2.2
5.0
Feedback handling
best
5.0
5.0
Music streaming
best
4.1
5.0

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Lab Recordings
Adjust volume to make "No hearing aids" as loud as it would be in the real world, without hearing aids. Remove hearing aids while auditioning. High-quality headphones will improve results!
Hear.com Horizon Go IX Lab
Lab Notes
Initial Fitting
Tuned Fitting
Ear Coupling
Sleeve Closed
Sleeve Closed
Receiver
119/16
119/16
Fitting Formula
NAL-NL2
NAL-NL2
Listening Program
Universal (Automatic)
Universal (Automatic)
Volume Setting
Manufacturer defaults
Adjusted to match NAL-NL2 targets at 55, 65, and 75 dB SPL
Software Version
Software v9.11.15.112, SiFit v9.11.15.948
Software v9.11.15.112, SiFit v9.11.15.948
Tuning Adjustments
Programmed to N3 audiogram, Feedback calibrated, Experience Level set at "Experienced", Acclimatization Level set at 100%, Other settings at manufacturer defaults
Programmed to N3 audiogram, Feedback calibrated, Experience Level set at "Experienced", Acclimatization Level set at 100%, Other settings at manufacturer defaults
Notes
n/a
n/a
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