Hear.com Horizon Go IX vs Phonak Sphere Infinio

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, priced at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #19 among 39 prescription hearing aids tested. Speech performance is a clear strength for the Horizon Go IX. It scores 4.0/5 in speech-in-quiet conditions—0.64 points above the category average—delivering strong audibility in conversational settings. Speech-in-noise performance also exceeds the category average by 0.46 points, though at 2.6/5 the absolute score remains mixed, meaning challenging listening environments may still pose difficulties. Own-voice comfort is the device's most notable weakness, scoring just 1.8/5—a low result that falls 0.90 points below the category average. Users sensitive to how their own voice sounds may find this limiting. Feedback handling scores 4.4/5, which is strong in absolute terms, though slightly below the category average of 4.72/5. Music streaming performance is essentially average at 2.7/5. At this price point, shoppers face stiff competition. Several alternatives in the same premium tier—including the Phonak Sphere Infinio, Oticon Intent, and Widex Allure RIC 440—deliver higher overall scores. Devices like the Rexton Reach R-Li T80 at Costco offer comparable or better sound performance at lower prices. The Horizon Go IX is best suited for users who prioritize speech clarity and have access to this product through hear.com's network, but those flexible on brand should compare alternatives before committing.

The Phonak Sphere Infinio is a premium behind-the-ear prescription hearing aid released in 2024, priced at $4,898. In our lab testing, it earned an A grade with a SoundScore of 5.0/5, placing it at #2 among 39 prescription hearing aids tested—within the top 3% of its category. The standout performance comes in speech clarity. Speech in noise scores an excellent 4.7/5, a remarkable 2.59 points above the category average of 2.11/5. Speech in quiet also impresses at 4.5/5, sitting 1.07 points above average. For anyone who struggles to follow conversations in restaurants, gatherings, or busy environments, this device delivers measurably superior intelligibility compared to most alternatives we've tested. Music streaming quality is strong at 4.0/5, exceeding the category average by 1.24 points—a meaningful advantage for users who value audio fidelity when streaming from phones. However, own-voice comfort is mixed at 2.3/5, falling 0.40 points below the category average, which may affect how natural your own speech sounds. Feedback handling, while solid in absolute terms at 3.6/5, sits 1.12 points below the category average of 4.72/5. The Sphere Infinio is best suited for users prioritizing exceptional speech understanding, particularly in challenging noise environments, and who are willing to invest at the premium tier. Those especially sensitive to own-voice quality or requiring maximum feedback stability may want to compare alternatives like the similarly-priced Oticon Intent or the lower-priced Phonak Audéo EON Sphere.