Sony CRE-C20 Hero

Sony CRE-C20 Expert Review

Mid-Priced OTC
Released 
2024
Summary

The Sony CRE-C20 is a mid-priced OTC hearing aid that fits invisibly in the ear and uses rechargeable batteries. It achieved a SoundGrade of B and sits in the top 45% of devices in the OTC category and in the bottom 45% of all devices tested.

In the initial fit condition, the Sony CRE-C20 performed above average on speech in quiet, above average on speech in noise, below average on feedback handling, above average on occlusion results, and well below average on music streaming quality. The overall fit score in the initial condition for the Sony CRE-C20 was above average.

In the tuned fit condition, the Sony CRE-C20 performed well above average on speech in quiet, well above average on speech in noise, below average on feedback handling, above average on occlusion results, and well below average on music streaming quality. The overall fit score in the tuned condition for the Sony CRE-C20 was above average.

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Lab Review Scores
B
SoundGrade
Initial Score
3.5
Tuned Score
4.5
Speech in quiet
best
2.9
5.0
Own voice
best
2.9
5.0
Speech in noise
best
1.5
5.0
Feedback handling
best
4.5
5.0
Music streaming
best
5.0

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Lab recordings
Adjust volume to make "No hearing aids" as loud as it would be in the real world, without hearing aids. Remove hearing aids while auditioning. High-quality headphones will improve results!
Sony CRE-C20 Lab
Lab notes
Initial Fitting
Tuned Fitting
Ear Coupling
Initial Fitting
Sleeve Vented
Tuned Fitting
Sleeve Vented
Receiver
Initial Fitting
Integrated in device
Tuned Fitting
Integrated in device
Fitting Formula
Initial Fitting
Proprietary manufacturer default
Tuned Fitting
Proprietary manufacturer default
Listening Program
Initial Fitting
Default
Tuned Fitting
Default
Volume Setting
Initial Fitting
53% (Default 8/15)
Tuned Fitting
100% (Max volume)
Software Version
Initial Fitting
Firmware v3.1.0.15005
Tuned Fitting
Firmware v3.1.0.15005
Tuning Adjustments
Initial Fitting
On-ear assessment performed, Loudness match set at +1 to balance devices binaurally, Other settings at manufacturer defaults
Tuned Fitting
On-ear assessment performed, Loudness match set at +1 to balance devices binaurally, Sound balance set to +4 More Sharp, Fine tuning performed and left at "Solution 05", Other settings at manufacturer defaults
Notes
Initial Fitting
n/a
Tuned Fitting
n/a
Specs
Invisible in Ear
Invisible in Ear
Rechargeable Batteries
Rechargeable Batteries