Jabra Enhance Pro 20 at Costco Hero
Expert
Choice

Jabra Enhance Pro 20 at Costco Expert Review

Premium RxReleased 2024
How We Test

The Jabra Enhance Pro 20, available at Costco for $1,599.99, is a behind-the-ear prescription hearing aid that earns an A grade with a SoundScore of 4.07/5 in our lab testing. This places it in the top 43% of the 35 prescription hearing aids we've evaluated, ranking #16 in its category.

In our testing, this device demonstrates solid speech-in-quiet performance at 3.9/5, scoring 0.47 points above the category average. Own-voice comfort is a particular strength at 3.5/5, measuring 0.77 points above average—a meaningful advantage for wearers who find their own voice bothersome with hearing aids. Feedback handling is excellent at 4.8/5, indicating strong stability during movement and physical contact.

The device shows mixed results in challenging listening environments. Speech-in-noise performance measures 1.3/5, which is 0.23 points below the category average and low in absolute terms. Music streaming scores 2.8/5—above the category average by 0.19 points, though still mixed in absolute quality. Users who frequently stream music or struggle in noisy restaurants may want to consider alternatives.

The Jabra Enhance Pro 20 suits listeners who prioritize comfortable everyday conversation and own-voice naturalness over performance in difficult noise. Costco's bundled services and the device's rechargeable batteries, iPhone and Android streaming, and hands-free calling add practical value. However, shoppers should note that some lower-priced alternatives like the Lexie B2 Plus and Sennheiser All Day Clear achieved higher SoundScores in our testing.

Reliable & Repeatable Lab Results

Quality data starts with quality recordings. HearAdvisor worked with GRAS to build a no-compromise front end so every test is repeatable and reliable.

Learn more
Steve in HearAdvisor Lab
HearAdvisor Verdict
ATop 52% of Prescription Hearing Aid
Bottom Line

The Jabra Enhance Pro 20 at Costco delivers excellent feedback handling and natural own voice for listeners who prioritize quiet conversations.

Strengths
  • Excellent feedback handling4.8/5
  • Natural own voice quality+0.77 vs category
  • Solid speech clarity in quiet settings3.9/5
Drawbacks
  • Low speech-in-noise performance1.3/5
  • Music streaming only mixed quality2.8/5
Lab Test Summary

With Initial Fit using a tulip dome and medium-power receiver, the Jabra Enhance Pro 20 achieves a normalized score of 4.0/5. Speech-in-quiet performance is solid at 4.0/5, while feedback handling is excellent at 4.9/5. Own-voice comfort measures 3.5/5, well above the category average. However, speech-in-noise is low at 0.7/5, indicating limited benefit in challenging acoustic environments out of the box. Music streaming measures 2.4/5 in this configuration.

What is HearAdvisor's Initial Fit?

The Initial Fit approximates the most likely settings and eartips for a typical moderate hearing loss. Results are measured across the same 72 acoustic scenes in our custom-built lab, then scored on a 5-star scale using an auditory model.

Lab Review Scores
A
SoundGrade
Initial Score
4.0
Tuned Score
4.2
Expert
Choice
Speech in quiet
best
4.0
5.0
Own voice
best
3.5
5.0
Speech in noise
best
0.7
5.0
Feedback handling
best
4.9
5.0
Music streaming
best
2.4
5.0

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Graph
Lab Recordings
Adjust volume to make "No hearing aids" as loud as it would be in the real world, without hearing aids. Remove hearing aids while auditioning. High-quality headphones will improve results!
Jabra Enhance Pro 20 at Costco Lab
Lab Notes
Initial Fitting
Tuned Fitting
Ear Coupling
Initial Fitting
Tulip Dome
Tuned Fitting
Tulip Dome
Receiver
Initial Fitting
Medium-power
Tuned Fitting
Medium-power
Fitting Formula
Initial Fitting
Audiogram+ (Manufacturer proprietary targets)
Tuned Fitting
Audiogram+ (Manufacturer proprietary targets)
Listening Program
Initial Fitting
Universal (Automatic)
Tuned Fitting
Universal (Automatic)
Volume Setting
Initial Fitting
Manufacturer defaults
Tuned Fitting
Adjusted to match NAL-NL2 targets at 55, 65, and 75 dB SPL
Software Version
Initial Fitting
Firmware v9.18.12, Software v2.0.132.26
Tuned Fitting
Firmware v9.18.12, Software v2.0.132.26
Tuning Adjustments
Initial Fitting
Programmed to N3 audiogram, Experience Level set at "Experienced User Non-Linear", Other settings at manufacturer defaults
Tuned Fitting
Programmed to N3 audiogram, Experience Level set at "Experienced User Non-Linear", Other settings at manufacturer defaults
Notes
Initial Fitting
n/a
Tuned Fitting
n/a
Specs
Behind Ear
Behind Ear
Rechargeable Batteries
Rechargeable Batteries
iPhone Streaming
iPhone Streaming
Android Streaming
Android Streaming
Hands-Free
Hands-Free