Jabra Enhance Pro 20 at Costco Expert Review

The Jabra Enhance Pro 20 at Costco is a premium prescription hearing aid available at the $1,600 price point, earning an A grade with a SoundScore of 4.0/5 in our lab testing. This behind-the-ear device ranks #16 among 36 prescription hearing aids tested, placing it in the top 42% of its category.

In our testing, this device demonstrates particular strength in speech clarity for quiet environments, scoring 3.9/5—a solid result that sits 0.47 points above the category average. Own-voice comfort is another highlight at 3.5/5, measuring 0.75 points above typical prescription aids, which may benefit users sensitive to the sound of their own voice. Feedback handling is excellent at 4.8/5, providing stable performance during our challenge tests.

The device shows mixed results in some areas. Speech in noise performance is a weakness, scoring 1.3/5—low in absolute terms and 0.25 points below the category average. Users who frequently navigate noisy environments may find this limiting. Music streaming quality is above the category average but only mixed in absolute terms at 2.8/5.

The Jabra Enhance Pro 20 includes rechargeable batteries, iPhone and Android streaming compatibility, and hands-free functionality. It's best suited for users who prioritize comfortable, clear speech in quieter settings and value the convenience of Costco's hearing care services. Those who regularly encounter challenging noise environments may want to consider alternatives with stronger speech-in-noise performance.