Jabra Enhance Pro 20 at Costco Hero
Expert
Choice

Jabra Enhance Pro 20 at Costco Expert Review

Premium RxReleased 2024

Our lab tested the Jabra Enhance Pro 20 at Costco using standardized acoustic measurements and electroacoustic analysis. This independent review presents objective performance data across five key metrics, with recordings captured on a head-and-torso simulator.

Dr. Steve TaddeiDr. Steve Taddei, Au.D. — Lab Director & Reviewer
Dr. Abram BaileyDr. Abram Bailey, Au.D. — Fact Checker / Editor
How We Test
Jabra Enhance Pro 20 at Costco Hero
HearAdvisor
Jabra Enhance Pro 20 at Costco
4.0HearAdvisor SoundScoreGrade A
As it sounds out of the box
Bottom Line

The Jabra Enhance Pro 20 at Costco delivers excellent feedback handling and natural own-voice quality, best for those prioritizing comfort in quiet settings.

Top 59% of Prescription Hearing Aid
Strengths
  • Excellent feedback handling
  • Natural own-voice quality+0.80 vs category
  • Competitive Costco pricing for prescription tier
Drawbacks
  • Low speech-in-noise performance
  • Speech in quiet slightly below category average
Performance Breakdown

SoundScore: 5 Acoustic Dimensions

The card below displays results for speech in quiet, speech in noise, own voice, feedback management, and music streaming. The purple SoundScore graph is the overall result, and the five graphs after it break it into individual measurements for the selected fit. Each curve shows how scores are spread across all tested hearing aids, and the dot and number mark the score for Jabra Enhance Pro 20 at Costco.

SoundScore
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6.0
Choose your fit

Every hearing aid is lab-tested in two states — as it sounds out of the box, and after professional tuning. Switch fits to update the five metric graphs below.

As it sounds out of the box
Speech in quiet
New
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5.4

How clearly speech comes through in calm, one-on-one surroundings.

Speech in noise
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6.4

Speech understanding against loud background noise — the toughest everyday test.

Own voice
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4.8

How natural your own voice sounds while wearing the aids, without a boomy, plugged-up quality.

Music streaming
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5.0

Sound quality of music streamed to the hearing aids over Bluetooth.

Feedback handling
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5.0

Resistance to the whistling and squealing caused by acoustic feedback.

Lab Assessment

How the Jabra Enhance Pro 20 Performed in Independent Testing

The Jabra Enhance Pro 20 at Costco is a behind-the-ear prescription hearing aid priced at $1,600, placing it in the premium tier. With a SoundScore of 4.0/5 and an A grade, it ranks #25 of 39 prescription hearing aids tested in our lab.

In our testing, this device demonstrates notable strengths in own-voice comfort, scoring 3.5/5—0.80 points above the category average. This solid performance means wearers may find their own voice sounds more natural compared to many competitors. Feedback handling is excellent at 4.8/5, slightly above the category average, indicating reliable stability during movement and phone use.

However, the Enhance Pro 20 shows limitations in challenging listening environments. Speech-in-noise performance scores just 1.1/5, falling 0.97 points below the category average—a significant gap that may affect conversations in restaurants, social gatherings, or other noisy settings. Speech-in-quiet is solid at 3.2/5 in absolute terms, though still 0.17 points below the category average. Music streaming scores 2.8/5, which is above the category average but only mixed in absolute terms.

This device suits users who prioritize comfortable own-voice perception and excellent feedback control, and who spend most listening time in quieter environments. Those frequently navigating noisy situations may want to consider alternatives like the Rexton Reach R-Li T80 at Costco, which scored 4.56/5 in our testing. The Enhance Pro 20 includes rechargeable batteries, iPhone and Android streaming, and hands-free functionality.

Reliable & Repeatable Lab Results

Quality data starts with quality recordings. HearAdvisor worked with GRAS to build a no-compromise front end so every test is repeatable and reliable.

Learn more
Steve in HearAdvisor Lab

Blind Comparison

Compare the Jabra Enhance Pro 20 Against Other Tested Devices

Our listening challenge presents recordings from multiple hearing aids captured under identical acoustic conditions. After you complete the comparison, we reveal which products you preferred and store your anonymized responses for ongoing research.

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Amplification Analysis

Jabra Enhance Pro 20 Insertion Gain and Target Matching

The graph below plots measured insertion gain against prescribed amplification targets across the frequency range. You can examine both Initial and Tuned fit conditions to see how closely this device matched the fitting formula.

Graph

Captured Audio

Manikin Recordings of the Jabra Enhance Pro 20

These audio samples were recorded through our head-and-torso simulator under controlled test conditions. A reference recording lets you compare the processed output against the original unaltered signal.

Jabra Enhance Pro 20 at Costco Audio Samples

How this hearing aid sounds in our lab scenes. Compare it out of the box and after professional tuning.

Before you listen

  1. Use good-quality headphones.
  2. Take out your hearing aids while you compare.
  3. Play the to set a comfortable level, then leave it.
  4. Switch recordings while it plays. You won't lose your place.
Scene type

Scene type: Conversation

Scene: Cafe 1

As tested out of the box
0:00
–:––

164 lab recordings of this product. They demonstrate relative processing in our lab and cannot predict an individual fitting outcome.

Test Documentation

Fit Observations and Configuration for the Jabra Enhance Pro 20

Our technicians documented observations for both Initial and Tuned fit conditions during testing. Below you'll find notes on the fitting process along with the specific test configuration used in our measurements.

Lab Notes

Initial fit observations

With an initial fit using a tulip dome and medium-power receiver, the Jabra Enhance Pro 20 achieves a normalized Initial Score of 4.0/5. Speech-in-quiet performs well at 3.7/5, while speech-in-noise is low at 1.0/5. Feedback handling is excellent at 4.9/5, and own-voice comfort is solid at 3.5/5. Music streaming scores 2.4/5. This out-of-box configuration delivers good overall performance for typical listening situations, though users in noisy environments may notice limitations.

Tuned fit observations

The tuned fit maintains the same tulip dome and medium-power receiver configuration, resulting in a normalized Tuned Score of 3.9/5—a slight decrease of 0.1 points from initial fit. Speech-in-quiet drops to 3.2/5, while speech-in-noise improves marginally to 1.1/5. Feedback handling remains excellent at 4.8/5, own-voice stays at 3.5/5, and music streaming improves to 2.8/5. The minimal configuration change suggests the initial fit was already well-optimized.

Test configuration

Initial Fitting
Tuned Fitting
Ear Coupling
Tulip Dome
Tulip Dome
Receiver
Medium-power
Medium-power
Fitting Formula
Audiogram+ (Manufacturer proprietary targets)
Audiogram+ (Manufacturer proprietary targets)
Listening Program
Universal (Automatic)
Universal (Automatic)
Volume Setting
Manufacturer defaults
Adjusted to match NAL-NL2 targets at 55, 65, and 75 dB SPL
Software Version
Firmware v9.18.12, Software v2.0.132.26
Firmware v9.18.12, Software v2.0.132.26
Tuning Adjustments
Programmed to N3 audiogram, Experience Level set at "Experienced User Non-Linear", Other settings at manufacturer defaults
Programmed to N3 audiogram, Experience Level set at "Experienced User Non-Linear", Other settings at manufacturer defaults
Notes
n/a
n/a
Specs
Behind Ear
Behind Ear
Rechargeable Batteries
Rechargeable Batteries
iPhone Streaming
iPhone Streaming
Android Streaming
Android Streaming
Hands-Free
Hands-Free
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