Hear.com Horizon Go IX vs Jabra Enhance Pro 20 at Costco

The Hear.com Horizon Go IX is a premium behind-the-ear prescription hearing aid released in 2024, priced at $6,500. In HearAdvisor's lab testing, it earns an A grade with a SoundScore of 4.2/5, ranking #14 among 36 prescription hearing aids tested. This device demonstrates strong speech performance in our testing. Speech in quiet scores a strong 4.0/5, sitting 0.57 points above the category average. Speech in noise performance is particularly notable at 0.57 points above average, though the absolute score of 2.7/5 reflects the inherent difficulty of understanding speech in challenging acoustic environments. Feedback handling scores a strong 4.4/5 in absolute terms, though this falls 0.31 points below the category average. Own-voice comfort presents a notable limitation, scoring 1.8/5—a low absolute score that also sits 0.95 points below the category average. Users who are sensitive to how their own voice sounds may want to discuss this with their hearing care provider. Music streaming performance is mixed at 2.7/5, essentially matching the category average. The Horizon Go IX has received HearAdvisor's Expert's Choice Award in both 2023 and 2024. However, shoppers in this premium price tier should note that several competitors offer higher overall scores, including the Oticon Intent (4.75/5) and Phonak Sphere Infinio (4.65/5). Those seeking similar sound quality at a lower price point may want to consider alternatives like the Rexton Reach R-Li T80 at Costco, which scores 4.51/5.

The Jabra Enhance Pro 20 at Costco is a premium prescription hearing aid available at the $1,600 price point, earning an A grade with a SoundScore of 4.0/5 in our lab testing. This behind-the-ear device ranks #16 among 36 prescription hearing aids tested, placing it in the top 42% of its category. In our testing, this device demonstrates particular strength in speech clarity for quiet environments, scoring 3.9/5—a solid result that sits 0.47 points above the category average. Own-voice comfort is another highlight at 3.5/5, measuring 0.75 points above typical prescription aids, which may benefit users sensitive to the sound of their own voice. Feedback handling is excellent at 4.8/5, providing stable performance during our challenge tests. The device shows mixed results in some areas. Speech in noise performance is a weakness, scoring 1.3/5—low in absolute terms and 0.25 points below the category average. Users who frequently navigate noisy environments may find this limiting. Music streaming quality is above the category average but only mixed in absolute terms at 2.8/5. The Jabra Enhance Pro 20 includes rechargeable batteries, iPhone and Android streaming compatibility, and hands-free functionality. It's best suited for users who prioritize comfortable, clear speech in quieter settings and value the convenience of Costco's hearing care services. Those who regularly encounter challenging noise environments may want to consider alternatives with stronger speech-in-noise performance.