Jabra Enhance Pro 20 at Costco vs Phonak Sphere Infinio

The Jabra Enhance Pro 20 at Costco is a prescription behind-the-ear hearing aid available for $1,600, earning an A grade with a SoundScore of 4.0/5 in our lab testing. This places it in the top 61% of the 36 prescription hearing aids we've evaluated. In our testing, this device shows a mixed performance profile. Own-voice comfort is a clear strength, scoring 3.5/5—0.75 points above the category average—making it a solid choice for users who prioritize natural sound quality when speaking. Feedback handling is excellent at 4.8/5, slightly above the category average, indicating stable performance during typical daily activities. However, speech-in-noise performance is notably limited, scoring just 1.1/5—0.82 points below the category average of 1.96. This is a meaningful weakness for users who frequently encounter noisy environments like restaurants or social gatherings. Speech in quiet is solid at 3.2/5, though slightly below the category average. Music streaming scores 2.8/5, above average but only mixed in absolute terms. At this price point, buyers should consider alternatives. The Rexton Reach R-Li T80 at Costco scores 4.58/5 in the same price range, while lower-priced options like the Lexie B3 (4.76/5) offer stronger overall performance. The Jabra Enhance Pro 20 may suit users who prioritize own-voice comfort and feedback stability over challenging listening environments, but those needing robust noise handling should explore other options.

The Phonak Sphere Infinio is a premium prescription behind-the-ear hearing aid released in 2024, priced at $4,898. In HearAdvisor's lab testing, it achieved a SoundScore of 5.0/5 and an A grade, ranking #1 among 36 prescription hearing aids tested. This device delivers exceptional speech performance, particularly in challenging listening environments. Speech in noise scored an excellent 4.7/5, measuring 2.74 points above the category average—a substantial margin that sets it apart from competitors. Speech in quiet also performed strongly at 4.5/5, sitting 1.15 points above average. Music streaming earned a strong 4.0/5, exceeding the category average by 1.36 points. The Sphere Infinio does show some trade-offs. Feedback handling scored a solid 3.6/5 in absolute terms, though this falls 1.11 points below the category average of 4.71/5. Own-voice comfort scored a mixed 2.3/5, slightly below the category average. These are areas where some competing premium devices perform better. This hearing aid is best suited for those who prioritize speech clarity, especially in noisy environments like restaurants or social gatherings. The behind-the-ear style offers rechargeable batteries and streaming compatibility with both iPhone and Android devices. Among premium-priced competitors like the Oticon Intent (4.85/5) and Oticon Real (4.75/5), the Sphere Infinio leads in overall sound performance, earning HearAdvisor's Expert's Choice Award for 2024 and 2023.