Jabra Enhance Pro 20 at Costco vs Phonak Sphere Infinio

The Jabra Enhance Pro 20 at Costco is a behind-the-ear prescription hearing aid priced at $1,600, placing it in the premium tier. With a SoundScore of 4.0/5 and an A grade, it ranks #25 of 39 prescription hearing aids tested in our lab. In our testing, this device demonstrates notable strengths in own-voice comfort, scoring 3.5/5—0.80 points above the category average. This solid performance means wearers may find their own voice sounds more natural compared to many competitors. Feedback handling is excellent at 4.8/5, slightly above the category average, indicating reliable stability during movement and phone use. However, the Enhance Pro 20 shows limitations in challenging listening environments. Speech-in-noise performance scores just 1.1/5, falling 0.97 points below the category average—a significant gap that may affect conversations in restaurants, social gatherings, or other noisy settings. Speech-in-quiet is solid at 3.2/5 in absolute terms, though still 0.17 points below the category average. Music streaming scores 2.8/5, which is above the category average but only mixed in absolute terms. This device suits users who prioritize comfortable own-voice perception and excellent feedback control, and who spend most listening time in quieter environments. Those frequently navigating noisy situations may want to consider alternatives like the Rexton Reach R-Li T80 at Costco, which scored 4.56/5 in our testing. The Enhance Pro 20 includes rechargeable batteries, iPhone and Android streaming, and hands-free functionality.

The Phonak Sphere Infinio is a premium behind-the-ear prescription hearing aid released in 2024, priced at $4,898. In our lab testing, it earned an A grade with a SoundScore of 5.0/5, placing it at #2 among 39 prescription hearing aids tested—within the top 3% of its category. The standout performance comes in speech clarity. Speech in noise scores an excellent 4.7/5, a remarkable 2.59 points above the category average of 2.11/5. Speech in quiet also impresses at 4.5/5, sitting 1.07 points above average. For anyone who struggles to follow conversations in restaurants, gatherings, or busy environments, this device delivers measurably superior intelligibility compared to most alternatives we've tested. Music streaming quality is strong at 4.0/5, exceeding the category average by 1.24 points—a meaningful advantage for users who value audio fidelity when streaming from phones. However, own-voice comfort is mixed at 2.3/5, falling 0.40 points below the category average, which may affect how natural your own speech sounds. Feedback handling, while solid in absolute terms at 3.6/5, sits 1.12 points below the category average of 4.72/5. The Sphere Infinio is best suited for users prioritizing exceptional speech understanding, particularly in challenging noise environments, and who are willing to invest at the premium tier. Those especially sensitive to own-voice quality or requiring maximum feedback stability may want to compare alternatives like the similarly-priced Oticon Intent or the lower-priced Phonak Audéo EON Sphere.