Jabra Enhance Plus vs Sony CRE-C20

The Jabra Enhance Plus is a mid-priced OTC hearing aid ($799) that earns a B grade with a SoundScore of 3.8/5 in our lab testing, ranking #28 of 65 devices in the OTC category. This visible-in-ear device delivers strong speech-in-quiet performance, scoring 4.2/5—a full 1.36 points above the category average. Music streaming is another highlight at 3.8/5, nearly 1.9 points above average, making it a solid choice for users who value audio quality beyond speech. Speech-in-noise performance scores 2.1/5, which is above the category average by 0.62 points but remains mixed in absolute terms for challenging listening environments. The most significant limitation is own-voice comfort, scoring just 0.3/5—well below the category average of 2.51/5. Users sensitive to how their own voice sounds while wearing hearing aids should consider this trade-off carefully. Feedback handling is excellent at 4.7/5, meaning wearers can expect stable performance without whistling or squealing. The Jabra Enhance Plus is best suited for users who prioritize clear speech in quieter settings and enjoy streaming music or calls to their iPhone. Those frequently in noisy environments or particularly bothered by occlusion effects may want to explore alternatives. Several competitors in the same price range achieve higher overall scores, including the Sony CRE-E10 and Lexie B2 Plus.

The Sony CRE-C20 is an invisible-in-ear OTC hearing aid priced at $999, earning a B grade with a SoundScore of 3.6/5 in our lab testing. This mid-priced device offers a discreet form factor with rechargeable batteries, positioning it in the upper tier of the OTC market. In our testing, the CRE-C20 demonstrates notable strengths in speech clarity. Speech in quiet scores 4.1/5—a strong result that sits 1.33 points above the OTC category average. Speech in noise performance reaches 2.7/5, which is 1.24 points above the category average, though only mixed in absolute terms. Own voice comfort scores 2.9/5, slightly above average for the category at +0.39 points. The device shows significant limitations in other areas. Music streaming scored 0.0/5, falling 1.92 points below the category average—this invisible-in-ear design does not support audio streaming functionality. Feedback handling registers at 3.9/5, which is solid in absolute terms, though 0.64 points below the category average of 4.54/5. The CRE-C20 demonstrates meaningful improvement with proper adjustment. The normalized Initial Score of 3.4/5 improves to 4.2/5 when tuned, suggesting users who invest time in optimization will see better results. Within its price range, alternatives like the Sony CRE-E10 (4.69/5) and Lexie B2 Plus (4.43/5) score higher overall. The CRE-C20 is best suited for users prioritizing discretion and speech clarity who don't need music streaming capabilities.