Jabra Enhance Plus vs Sony CRE-C20

The Jabra Enhance Plus is a mid-priced OTC hearing aid priced at $799, earning a B grade with a SoundScore of 3.7/5 in our lab testing. This visible-in-ear device ranks #28 of 65 OTC hearing aids tested, placing it in the top 42% of its category. In our testing, the Enhance Plus demonstrated notable strengths in speech clarity and audio streaming. Speech in quiet scored a strong 4.2/5, measuring 1.36 points above the category average. Music streaming performance was equally impressive at 3.8/5, a full 1.88 points above average—making this a solid choice for users who prioritize phone audio streaming. Feedback handling was excellent at 4.7/5. However, the device has a significant weakness: own-voice comfort scored just 0.3/5, falling 2.21 points below the category average. This suggests pronounced occlusion effects that may make the user's own voice sound boomy or unnatural. Speech in noise performance was mixed at 2.1/5—above the category average by 0.62 points, but still limited in absolute terms for challenging listening environments. The Enhance Plus showed meaningful improvement with tuning, jumping from a normalized Initial Score of 3.6/5 to a Tuned Score of 4.2/5. Buyers should note that several competitors in the same price range score higher, including the Sony CRE-E10 at 4.66/5. This device is best suited for users who prioritize music streaming and speech clarity in quieter settings, and who can tolerate own-voice occlusion.

The Sony CRE-C20 is a mid-priced OTC hearing aid with an invisible-in-ear design, available for $999. In our lab testing, it earned a B grade with a SoundScore of 3.5/5, ranking #37 of 65 OTC hearing aids tested. This device shows a notable split in performance. Speech clarity is a clear strength—speech in quiet scores 4.1/5, which is 1.33 points above the category average, and speech in noise scores 2.7/5, sitting 1.24 points above average despite being only mixed in absolute terms. These results suggest the CRE-C20 prioritizes conversational intelligibility in its tuning approach. However, the device has significant limitations. Music streaming scored 0.0/5, falling 1.92 points below the category average—a notable weakness for users who want to stream audio. Feedback handling is solid at 3.9/5, though it sits 0.64 points below the category average of 4.54/5. Own voice comfort is mixed at 2.9/5, slightly above the category average. The CRE-C20 responds well to adjustment, with the normalized score improving from 3.3/5 at initial fit to 4.2/5 when tuned—a 0.9-point gain. Buyers focused primarily on speech understanding in conversations may find value here, but those wanting music streaming or seeking the strongest overall OTC performance should note that several competitors in this price range, including the Sony CRE-E10 at 4.66/5, scored higher in our testing.