HearingAssist Eaze vs Sony CRE-C20

The HearingAssist Eaze is a budget-priced OTC hearing aid released in 2023, earning a B grade with a SoundScore of 3.4/5 in our lab testing. At $399, it sits in the most affordable price tier of the OTC market, though it ranks #43 of 65 devices in its category. In our standardized testing, the Eaze demonstrates excellent feedback handling, scoring a perfect 5.0/5—0.46 points above the category average. This means users can expect stable performance without whistling during typical daily activities. However, the device shows limitations in other areas: speech clarity scores are mixed at 2.6/5 in quiet and low at 1.3/5 in noisy environments, both falling slightly below category averages. The most significant limitation is music streaming, which scored 0.0/5—nearly 2 points below the category average. Buyers who prioritize phone streaming for music or media should consider alternatives. Own-voice comfort is also mixed at 2.2/5, approximately 0.31 points below average for OTC devices. At this price point, shoppers have several higher-scoring alternatives to consider, including the Elehear Beyond and Apple AirPods Pro 2, which offer stronger overall performance. The HearingAssist Eaze may suit budget-conscious buyers who prioritize feedback stability over streaming capabilities and can accept modest speech performance in challenging listening situations.

The Sony CRE-C20 is an invisible-in-ear OTC hearing aid priced at $999, earning a B grade with a SoundScore of 3.6/5 in our lab testing. This mid-priced device offers a discreet form factor with rechargeable batteries, positioning it in the upper tier of the OTC market. In our testing, the CRE-C20 demonstrates notable strengths in speech clarity. Speech in quiet scores 4.1/5—a strong result that sits 1.33 points above the OTC category average. Speech in noise performance reaches 2.7/5, which is 1.24 points above the category average, though only mixed in absolute terms. Own voice comfort scores 2.9/5, slightly above average for the category at +0.39 points. The device shows significant limitations in other areas. Music streaming scored 0.0/5, falling 1.92 points below the category average—this invisible-in-ear design does not support audio streaming functionality. Feedback handling registers at 3.9/5, which is solid in absolute terms, though 0.64 points below the category average of 4.54/5. The CRE-C20 demonstrates meaningful improvement with proper adjustment. The normalized Initial Score of 3.4/5 improves to 4.2/5 when tuned, suggesting users who invest time in optimization will see better results. Within its price range, alternatives like the Sony CRE-E10 (4.69/5) and Lexie B2 Plus (4.43/5) score higher overall. The CRE-C20 is best suited for users prioritizing discretion and speech clarity who don't need music streaming capabilities.