HearingAssist Control vs Sony CRE-C20

The HearingAssist Control is a mid-priced OTC behind-the-ear hearing aid available at $549. In our lab testing, it earned a B grade with a SoundScore of 3.3/5, placing it in the top 77% of OTC hearing aids tested. This device demonstrates solid speech performance, scoring above the category average in both quiet and noisy environments. Speech in quiet earned a solid 3.4/5, while speech in noise scored 2.0/5—above average for the category but only mixed in absolute terms. Feedback handling is excellent at 5.0/5, meaning wearers should experience minimal whistling during normal use. The HearingAssist Control has notable limitations. Music streaming scored 0.0/5, indicating this device does not support audio streaming functionality—a significant gap compared to many competitors in this price range. Own-voice comfort scored 2.1/5, which is below the category average and may result in a hollow or boomy perception of your own voice. For shoppers considering this price tier, alternatives like the Yeasound RIC800 (4.73/5) and Sony CRE-E10 (4.66/5) offer substantially higher overall sound performance. The HearingAssist Control may suit buyers prioritizing speech clarity and feedback stability who don't need streaming capabilities, but most users would benefit from exploring higher-scoring options at similar price points.

The Sony CRE-C20 is a mid-priced OTC hearing aid with an invisible-in-ear design, available for $999. In our lab testing, it earned a B grade with a SoundScore of 3.5/5, ranking #37 of 65 OTC hearing aids tested. This device shows a notable split in performance. Speech clarity is a clear strength—speech in quiet scores 4.1/5, which is 1.33 points above the category average, and speech in noise scores 2.7/5, sitting 1.24 points above average despite being only mixed in absolute terms. These results suggest the CRE-C20 prioritizes conversational intelligibility in its tuning approach. However, the device has significant limitations. Music streaming scored 0.0/5, falling 1.92 points below the category average—a notable weakness for users who want to stream audio. Feedback handling is solid at 3.9/5, though it sits 0.64 points below the category average of 4.54/5. Own voice comfort is mixed at 2.9/5, slightly above the category average. The CRE-C20 responds well to adjustment, with the normalized score improving from 3.3/5 at initial fit to 4.2/5 when tuned—a 0.9-point gain. Buyers focused primarily on speech understanding in conversations may find value here, but those wanting music streaming or seeking the strongest overall OTC performance should note that several competitors in this price range, including the Sony CRE-E10 at 4.66/5, scored higher in our testing.