HearingAssist Control vs Sony CRE-C20

The HearingAssist Control is a behind-the-ear OTC hearing aid priced at $549, earning a B grade with a SoundScore of 3.3/5 in our lab testing. This places it in the lower portion of the OTC category, ranking #51 of 65 devices tested. In our testing, the Control demonstrates notable strengths in speech performance. Speech in quiet scores 0.59 points above the category average at 3.4/5, representing solid absolute performance. Speech in noise comes in at 2.0/5—above the category average by 0.56 points, though only mixed in absolute terms. Feedback handling is excellent at 5.0/5, meaning the device remained stable without audible squealing during our standardized challenge tests. The device shows significant weaknesses in other areas. Music streaming scored 0.0/5, which is 1.92 points below the category average and indicates this device does not support or perform well with phone audio streaming. Own-voice comfort is also below average at 2.1/5 (0.41 points below category average), which may be noticeable during extended conversations. The HearingAssist Control may suit users who prioritize speech clarity over streaming functionality and who don't require premium sound quality across all use cases. However, buyers in this price range should note that several competitors—including the Yeasound RIC800 and Sony CRE-E10—deliver substantially higher overall scores. Those seeking similar speech performance at a lower cost may also consider the iHear MatriX.

The Sony CRE-C20 is an invisible-in-ear OTC hearing aid priced at $999, earning a B grade with a SoundScore of 3.6/5 in our lab testing. This mid-priced device offers a discreet form factor with rechargeable batteries, positioning it in the upper tier of the OTC market. In our testing, the CRE-C20 demonstrates notable strengths in speech clarity. Speech in quiet scores 4.1/5—a strong result that sits 1.33 points above the OTC category average. Speech in noise performance reaches 2.7/5, which is 1.24 points above the category average, though only mixed in absolute terms. Own voice comfort scores 2.9/5, slightly above average for the category at +0.39 points. The device shows significant limitations in other areas. Music streaming scored 0.0/5, falling 1.92 points below the category average—this invisible-in-ear design does not support audio streaming functionality. Feedback handling registers at 3.9/5, which is solid in absolute terms, though 0.64 points below the category average of 4.54/5. The CRE-C20 demonstrates meaningful improvement with proper adjustment. The normalized Initial Score of 3.4/5 improves to 4.2/5 when tuned, suggesting users who invest time in optimization will see better results. Within its price range, alternatives like the Sony CRE-E10 (4.69/5) and Lexie B2 Plus (4.43/5) score higher overall. The CRE-C20 is best suited for users prioritizing discretion and speech clarity who don't need music streaming capabilities.