Hear.com Horizon Go IX vs Phonak Audéo Lumity

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, listed at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #17 among 36 prescription hearing aids tested. This device demonstrates particular strength in speech clarity. Speech in quiet scored a strong 4.0/5, which is +0.72 points above the category average. Speech in noise performance also exceeded the category average by +0.61 points, though at 2.6/5 the absolute score remains mixed—meaning it handles challenging listening environments better than many competitors but still has room for improvement in demanding situations. The most notable limitation is own-voice comfort, scoring 1.8/5—a low result that falls 0.95 points below the category average. Users sensitive to how their own voice sounds may find this particularly noticeable. Feedback handling is strong in absolute terms at 4.4/5, though it sits slightly below the category average by 0.31 points. Music streaming performance is mixed at 2.7/5, essentially matching the category average. At this price point, the Horizon Go IX faces stiff competition. Same-price alternatives like the Phonak Sphere Infinio (5.0/5) and Oticon Intent (4.85/5) deliver higher overall sound performance. Budget-conscious shoppers might also consider options like the Rexton Reach R-Li T80 at Costco, which achieves a higher score at a lower price. The Horizon Go IX is best suited for those prioritizing speech clarity who can accept the own-voice trade-off and prefer the hear.com service model.

The Phonak Audéo Lumity is a premium prescription behind-the-ear hearing aid released in 2022, priced at $4,398. In HearAdvisor's lab testing, it earned a SoundScore of 4.1/5 (A grade), ranking #21 of 36 prescription hearing aids tested. This device demonstrates clear strengths in specific performance areas. Music streaming quality is strong at 4.1/5, scoring 1.46 points above the category average—a notable advantage for users who frequently stream audio from their phones. Feedback handling is excellent at 5.0/5, meaning the Lumity maintained stability without audible feedback during our standardized challenge tests. Speech in quiet environments also performs solidly at 3.7/5, measuring 0.37 points above the prescription category average. However, the Lumity shows a significant weakness in own-voice comfort, scoring just 1.0/5—a full 1.75 points below the category average. This low score suggests users may notice more occlusion or an unnatural quality to their own voice. Speech in noise performance is mixed at 2.1/5; while this is slightly above the category average (+0.19 points), it remains modest in absolute terms. The Audéo Lumity is best suited for users who prioritize excellent streaming quality and reliable feedback control, and who are less sensitive to own-voice occlusion effects. Those who struggle primarily with speech understanding in noisy environments may want to compare against higher-scoring competitors in this price range, such as the Phonak Sphere Infinio or Oticon Intent.