Hear.com Horizon Go IX vs Jabra Enhance Plus

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, listed at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #17 among 36 prescription hearing aids tested. This device demonstrates particular strength in speech clarity. Speech in quiet scored a strong 4.0/5, which is +0.72 points above the category average. Speech in noise performance also exceeded the category average by +0.61 points, though at 2.6/5 the absolute score remains mixed—meaning it handles challenging listening environments better than many competitors but still has room for improvement in demanding situations. The most notable limitation is own-voice comfort, scoring 1.8/5—a low result that falls 0.95 points below the category average. Users sensitive to how their own voice sounds may find this particularly noticeable. Feedback handling is strong in absolute terms at 4.4/5, though it sits slightly below the category average by 0.31 points. Music streaming performance is mixed at 2.7/5, essentially matching the category average. At this price point, the Horizon Go IX faces stiff competition. Same-price alternatives like the Phonak Sphere Infinio (5.0/5) and Oticon Intent (4.85/5) deliver higher overall sound performance. Budget-conscious shoppers might also consider options like the Rexton Reach R-Li T80 at Costco, which achieves a higher score at a lower price. The Horizon Go IX is best suited for those prioritizing speech clarity who can accept the own-voice trade-off and prefer the hear.com service model.

The Jabra Enhance Plus is a mid-priced OTC hearing aid ($799) that earns a B grade with a SoundScore of 3.8/5 in our lab testing, ranking #28 of 65 devices in the OTC category. This visible-in-ear device delivers strong speech-in-quiet performance, scoring 4.2/5—a full 1.36 points above the category average. Music streaming is another highlight at 3.8/5, nearly 1.9 points above average, making it a solid choice for users who value audio quality beyond speech. Speech-in-noise performance scores 2.1/5, which is above the category average by 0.62 points but remains mixed in absolute terms for challenging listening environments. The most significant limitation is own-voice comfort, scoring just 0.3/5—well below the category average of 2.51/5. Users sensitive to how their own voice sounds while wearing hearing aids should consider this trade-off carefully. Feedback handling is excellent at 4.7/5, meaning wearers can expect stable performance without whistling or squealing. The Jabra Enhance Plus is best suited for users who prioritize clear speech in quieter settings and enjoy streaming music or calls to their iPhone. Those frequently in noisy environments or particularly bothered by occlusion effects may want to explore alternatives. Several competitors in the same price range achieve higher overall scores, including the Sony CRE-E10 and Lexie B2 Plus.