Eargo Link vs Sony CRE-C20

The Eargo Link is a mid-priced OTC hearing aid that earned an A grade with a SoundScore of 4.1/5 in our lab testing, placing it in the top 22% of the OTC hearing aid category. At $799, this visible-in-ear style device offers a balance of solid speech performance and exceptional streaming capabilities. In our testing, the Eargo Link demonstrated strong music streaming quality, scoring 2.48 points above the category average—a standout result for consumers who prioritize audio entertainment. Speech in quiet environments also performed well at 0.42 points above average, while speech in noise scored above the category average but remained mixed in absolute terms at 2.0/5. Feedback handling was excellent at 4.7/5. The most notable limitation is own-voice comfort, which scored 1.3/5—significantly below the category average by 1.21 points. Users sensitive to hearing their own voice may find this distracting, particularly with the closed dome configuration used in our tuned fit. The Eargo Link features rechargeable batteries and supports both iPhone and Android streaming with hands-free functionality. It's best suited for consumers who value premium streaming audio quality and solid speech clarity in quieter settings, and who can tolerate some own-voice compromise. Those prioritizing speech in noise or own-voice comfort may want to consider alternatives like the Sony CRE-E10 or Lexie B2 Plus in this price range.

The Sony CRE-C20 is a mid-priced OTC hearing aid with an invisible-in-ear design, available for $999. In our lab testing, it earned a B grade with a SoundScore of 3.5/5, ranking #37 of 65 OTC hearing aids tested. This device shows a notable split in performance. Speech clarity is a clear strength—speech in quiet scores 4.1/5, which is 1.33 points above the category average, and speech in noise scores 2.7/5, sitting 1.24 points above average despite being only mixed in absolute terms. These results suggest the CRE-C20 prioritizes conversational intelligibility in its tuning approach. However, the device has significant limitations. Music streaming scored 0.0/5, falling 1.92 points below the category average—a notable weakness for users who want to stream audio. Feedback handling is solid at 3.9/5, though it sits 0.64 points below the category average of 4.54/5. Own voice comfort is mixed at 2.9/5, slightly above the category average. The CRE-C20 responds well to adjustment, with the normalized score improving from 3.3/5 at initial fit to 4.2/5 when tuned—a 0.9-point gain. Buyers focused primarily on speech understanding in conversations may find value here, but those wanting music streaming or seeking the strongest overall OTC performance should note that several competitors in this price range, including the Sony CRE-E10 at 4.66/5, scored higher in our testing.