Eargo Link vs Sony CRE-C20

The Eargo Link is a mid-priced OTC hearing aid released in 2024, earning an A grade with a SoundScore of 4.1/5 in our lab testing. At $799, it ranks #15 of 65 OTC hearing aids tested, placing it in the top 22% of the category. In our testing, the Eargo Link demonstrates notable strengths in music streaming, scoring 4.4/5—a strong result that sits 2.48 points above the category average. This makes it a standout choice for users who prioritize audio quality when streaming from their phone. Speech performance is solid, with speech in quiet measuring 3.2/5 (0.42 points above average) and speech in noise at 2.0/5 (0.54 points above average, though mixed in absolute terms). Feedback handling is excellent at 4.7/5. The main limitation is own-voice comfort, which scores 1.3/5—a low result that falls 1.21 points below the category average. Users sensitive to the sound of their own voice may find this challenging, particularly with the closed dome configuration used in the tuned fit. The Eargo Link supports both iPhone and Android streaming with hands-free capability and uses rechargeable batteries. It's best suited for those who value exceptional music streaming quality and solid speech clarity, and who can tolerate some own-voice occlusion. Competitors in this price range include higher-scoring options like the Yeasound RIC800 and Sony CRE-E10, though the Eargo Link's streaming performance remains a differentiator.

The Sony CRE-C20 is an invisible-in-ear OTC hearing aid priced at $999, earning a B grade with a SoundScore of 3.6/5 in our lab testing. This mid-priced device offers a discreet form factor with rechargeable batteries, positioning it in the upper tier of the OTC market. In our testing, the CRE-C20 demonstrates notable strengths in speech clarity. Speech in quiet scores 4.1/5—a strong result that sits 1.33 points above the OTC category average. Speech in noise performance reaches 2.7/5, which is 1.24 points above the category average, though only mixed in absolute terms. Own voice comfort scores 2.9/5, slightly above average for the category at +0.39 points. The device shows significant limitations in other areas. Music streaming scored 0.0/5, falling 1.92 points below the category average—this invisible-in-ear design does not support audio streaming functionality. Feedback handling registers at 3.9/5, which is solid in absolute terms, though 0.64 points below the category average of 4.54/5. The CRE-C20 demonstrates meaningful improvement with proper adjustment. The normalized Initial Score of 3.4/5 improves to 4.2/5 when tuned, suggesting users who invest time in optimization will see better results. Within its price range, alternatives like the Sony CRE-E10 (4.69/5) and Lexie B2 Plus (4.43/5) score higher overall. The CRE-C20 is best suited for users prioritizing discretion and speech clarity who don't need music streaming capabilities.