Sony CRE-C20 vs Starkey Edge AI RIC

The Sony CRE-C20 is an invisible-in-ear OTC hearing aid priced at $999, earning a B grade with a SoundScore of 3.6/5 in our lab testing. This mid-priced device offers a discreet form factor with rechargeable batteries, positioning it in the upper tier of the OTC market. In our testing, the CRE-C20 demonstrates notable strengths in speech clarity. Speech in quiet scores 4.1/5—a strong result that sits 1.33 points above the OTC category average. Speech in noise performance reaches 2.7/5, which is 1.24 points above the category average, though only mixed in absolute terms. Own voice comfort scores 2.9/5, slightly above average for the category at +0.39 points. The device shows significant limitations in other areas. Music streaming scored 0.0/5, falling 1.92 points below the category average—this invisible-in-ear design does not support audio streaming functionality. Feedback handling registers at 3.9/5, which is solid in absolute terms, though 0.64 points below the category average of 4.54/5. The CRE-C20 demonstrates meaningful improvement with proper adjustment. The normalized Initial Score of 3.4/5 improves to 4.2/5 when tuned, suggesting users who invest time in optimization will see better results. Within its price range, alternatives like the Sony CRE-E10 (4.69/5) and Lexie B2 Plus (4.43/5) score higher overall. The CRE-C20 is best suited for users prioritizing discretion and speech clarity who don't need music streaming capabilities.

The Starkey Edge AI RIC is a premium prescription hearing aid released in 2024, priced at $5,000. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #18 among 36 prescription hearing aids tested. This behind-the-ear device demonstrates particular strength in speech clarity, scoring 4.1/5 for speech in quiet—0.76 points above the category average. Music streaming is a standout feature at 3.8/5, a solid score that sits 1.16 points above the prescription hearing aid average. Speech in noise performance scores 2.6/5, which is above the category average by 0.69 points but remains mixed in absolute terms, reflecting the inherent challenge of understanding speech in noisy environments. Feedback handling is excellent at 4.7/5, essentially matching the category average. Own-voice comfort scores 2.8/5, slightly above average but mixed overall—a common trade-off in hearing aids optimized for audibility. The device responded well to professional fitting, with the normalized Tuned Score reaching 4.7/5 compared to 4.2/5 at initial fit, a meaningful 0.5-point improvement. The Edge AI RIC earned HearAdvisor's 2024 Expert's Choice Award and offers iPhone and Android streaming with hands-free capability. At its premium price point, buyers should note that several competitors in the same price range achieve higher overall scores, including the Phonak Sphere Infinio (5.0/5) and Oticon Intent (4.85/5). This device may appeal to users who prioritize Starkey's ecosystem, strong speech-in-quiet performance, and above-average music streaming quality.