Sontro Soundwave vs Sony CRE-C20

The Sontro Soundwave is a mid-priced OTC hearing aid priced at $849, earning a B grade with a SoundScore of 3.1/5 in HearAdvisor's lab testing. This behind-the-ear device uses disposable batteries and ranks #61 of 65 OTC hearing aids tested, placing it in the top 92% of its category. In our lab testing, the Soundwave shows a notable strength in own-voice comfort, scoring 3.6/5—a solid result that sits 1.09 points above the category average. This suggests users may experience less of the "talking in a barrel" sensation that can occur with some hearing aids. However, the device faces challenges in other key areas. Speech in quiet scores 2.7/5 (mixed, 0.12 points below average), while speech in noise registers at 1.2/5 (low, 0.28 points below average), indicating potential difficulty in challenging listening environments. The most significant limitations appear in music streaming and feedback handling. Music streaming scores 0.0/5, falling 1.92 points below the category average—a notable weakness for users who value audio entertainment. Feedback handling scores 2.5/5, which is 2.04 points below the category average of 4.54/5, suggesting the device may be more prone to whistling issues. At this price point, competitors offer substantially stronger performance. Devices like the Sony CRE-E10 and Lexie B2 Plus deliver significantly higher sound scores in the same price range. The Sontro Soundwave may suit those prioritizing own-voice comfort over speech clarity and streaming quality, but most users would benefit from exploring higher-performing alternatives at similar or lower prices.

The Sony CRE-C20 is an invisible-in-ear OTC hearing aid priced at $999, earning a B grade with a SoundScore of 3.6/5 in our lab testing. This mid-priced device offers a discreet form factor with rechargeable batteries, positioning it in the upper tier of the OTC market. In our testing, the CRE-C20 demonstrates notable strengths in speech clarity. Speech in quiet scores 4.1/5—a strong result that sits 1.33 points above the OTC category average. Speech in noise performance reaches 2.7/5, which is 1.24 points above the category average, though only mixed in absolute terms. Own voice comfort scores 2.9/5, slightly above average for the category at +0.39 points. The device shows significant limitations in other areas. Music streaming scored 0.0/5, falling 1.92 points below the category average—this invisible-in-ear design does not support audio streaming functionality. Feedback handling registers at 3.9/5, which is solid in absolute terms, though 0.64 points below the category average of 4.54/5. The CRE-C20 demonstrates meaningful improvement with proper adjustment. The normalized Initial Score of 3.4/5 improves to 4.2/5 when tuned, suggesting users who invest time in optimization will see better results. Within its price range, alternatives like the Sony CRE-E10 (4.69/5) and Lexie B2 Plus (4.43/5) score higher overall. The CRE-C20 is best suited for users prioritizing discretion and speech clarity who don't need music streaming capabilities.