Signia Active Pro IX vs Sony CRE-C20

The Signia Active Pro IX is a premium prescription hearing aid with a visible-in-ear design, priced at $3,199. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.6/5, ranking #8 among 39 prescription hearing aids tested. This device delivers strong speech clarity performance. Speech in quiet scores 4.3/5, which is +0.85 points above the category average—a notable strength for everyday conversations. Speech in noise measures 2.9/5, which is +0.74 points above the category average, though the absolute score reflects mixed performance in challenging listening environments. Own-voice comfort scores a solid 3.3/5, sitting +0.60 points above average, suggesting reasonable naturalness for wearers. Music streaming quality is mixed at 2.9/5, only slightly above the category average (+0.14 points). Feedback handling scores 3.4/5—solid in absolute terms but -1.32 points below the category average of 4.72/5, indicating this device may be more prone to feedback than typical prescription aids in our standardized tests. The Active Pro IX features rechargeable batteries and supports both iPhone and Android streaming with hands-free capability. It earned HearAdvisor's 2024 Expert's Choice Award. Buyers in this premium price tier should note that competitors like the Phonak Sphere Infinio and Oticon Intent score higher overall. Those seeking similar performance at lower cost may want to explore options like the Rexton Reach R-Li T80 at Costco.

The Sony CRE-C20 is a mid-priced OTC hearing aid with an invisible-in-ear design, available for $999. In our lab testing, it earned a B grade with a SoundScore of 3.5/5, ranking #37 of 65 OTC hearing aids tested. This device shows a notable split in performance. Speech clarity is a clear strength—speech in quiet scores 4.1/5, which is 1.33 points above the category average, and speech in noise scores 2.7/5, sitting 1.24 points above average despite being only mixed in absolute terms. These results suggest the CRE-C20 prioritizes conversational intelligibility in its tuning approach. However, the device has significant limitations. Music streaming scored 0.0/5, falling 1.92 points below the category average—a notable weakness for users who want to stream audio. Feedback handling is solid at 3.9/5, though it sits 0.64 points below the category average of 4.54/5. Own voice comfort is mixed at 2.9/5, slightly above the category average. The CRE-C20 responds well to adjustment, with the normalized score improving from 3.3/5 at initial fit to 4.2/5 when tuned—a 0.9-point gain. Buyers focused primarily on speech understanding in conversations may find value here, but those wanting music streaming or seeking the strongest overall OTC performance should note that several competitors in this price range, including the Sony CRE-E10 at 4.66/5, scored higher in our testing.