Jabra Enhance Select 500 vs Sony CRE-C20

The Jabra Enhance Select 500 is a premium behind-the-ear OTC hearing aid priced at $1,995 that earns an A grade with a SoundScore of 4.2/5 in our lab testing. This places it in the top 18% of the OTC hearing aid category, ranking #13 among 65 tested devices. In our testing, speech clarity in quiet environments stands out as a key strength, scoring 4.3/5—a strong result that measures 1.50 points above the category average. Feedback handling is excellent at 4.6/5, ensuring stable performance during everyday movements. Music streaming quality scores 2.9/5, which is 0.98 points above the category average but only mixed in absolute terms. The device shows some limitations worth noting. Speech understanding in noisy environments scores 1.8/5, which is above the category average by 0.31 points but low in absolute terms—a common challenge across OTC devices. Own-voice comfort scores 2.2/5, falling 0.31 points below the category average, which may be noticeable for users sensitive to how their own voice sounds. This two-time Expert's Choice Award winner (2023, 2024) offers rechargeable batteries and streaming compatibility with both iPhone and Android devices, including hands-free calling. Consumers seeking similar sound quality at a lower price point may want to compare the Jabra Enhance Select 300 or Lucid Engage. The Enhance Select 500 is best suited for those prioritizing strong speech clarity in quieter settings and reliable streaming performance within the premium OTC segment.

The Sony CRE-C20 is a mid-priced OTC hearing aid with an invisible-in-ear design, available for $999. In our lab testing, it earned a B grade with a SoundScore of 3.5/5, ranking #37 of 65 OTC hearing aids tested. This device shows a notable split in performance. Speech clarity is a clear strength—speech in quiet scores 4.1/5, which is 1.33 points above the category average, and speech in noise scores 2.7/5, sitting 1.24 points above average despite being only mixed in absolute terms. These results suggest the CRE-C20 prioritizes conversational intelligibility in its tuning approach. However, the device has significant limitations. Music streaming scored 0.0/5, falling 1.92 points below the category average—a notable weakness for users who want to stream audio. Feedback handling is solid at 3.9/5, though it sits 0.64 points below the category average of 4.54/5. Own voice comfort is mixed at 2.9/5, slightly above the category average. The CRE-C20 responds well to adjustment, with the normalized score improving from 3.3/5 at initial fit to 4.2/5 when tuned—a 0.9-point gain. Buyers focused primarily on speech understanding in conversations may find value here, but those wanting music streaming or seeking the strongest overall OTC performance should note that several competitors in this price range, including the Sony CRE-E10 at 4.66/5, scored higher in our testing.