Jabra Enhance Select 500 vs Sony CRE-C20

The Jabra Enhance Select 500 is a premium behind-the-ear OTC hearing aid priced at $1,995 that earns an A grade with a SoundScore of 4.2/5 in our lab testing. Ranking #13 of 65 OTC hearing aids tested, it places in the top 18% of its category. This 2024 release demonstrates strong speech-in-quiet performance, scoring 4.3/5—a full 1.50 points above the OTC category average. Speech-in-noise scores 1.8/5, which is above the category average by 0.31 points but remains low in absolute terms, reflecting a common challenge across OTC devices. Feedback handling is excellent at 4.6/5, slightly above the already-high category average. Music streaming scores 2.9/5, which is 0.98 points above the category average but only mixed in absolute terms—adequate for casual listening but not audiophile-quality. Own-voice comfort at 2.2/5 falls 0.31 points below the category average, which may be noticeable for users sensitive to how their voice sounds. The Enhance Select 500 supports iPhone and Android streaming, hands-free calling, and uses rechargeable batteries. It's a solid choice for those prioritizing clear speech in quieter environments and reliable feedback control. However, buyers seeking better value might consider the Jabra Enhance Select 300 or Lucid Engage, which offer similar sound performance at lower price points. This model has earned HearAdvisor's Expert's Choice Award in both 2023 and 2024.

The Sony CRE-C20 is an invisible-in-ear OTC hearing aid priced at $999, earning a B grade with a SoundScore of 3.6/5 in our lab testing. This mid-priced device offers a discreet form factor with rechargeable batteries, positioning it in the upper tier of the OTC market. In our testing, the CRE-C20 demonstrates notable strengths in speech clarity. Speech in quiet scores 4.1/5—a strong result that sits 1.33 points above the OTC category average. Speech in noise performance reaches 2.7/5, which is 1.24 points above the category average, though only mixed in absolute terms. Own voice comfort scores 2.9/5, slightly above average for the category at +0.39 points. The device shows significant limitations in other areas. Music streaming scored 0.0/5, falling 1.92 points below the category average—this invisible-in-ear design does not support audio streaming functionality. Feedback handling registers at 3.9/5, which is solid in absolute terms, though 0.64 points below the category average of 4.54/5. The CRE-C20 demonstrates meaningful improvement with proper adjustment. The normalized Initial Score of 3.4/5 improves to 4.2/5 when tuned, suggesting users who invest time in optimization will see better results. Within its price range, alternatives like the Sony CRE-E10 (4.69/5) and Lexie B2 Plus (4.43/5) score higher overall. The CRE-C20 is best suited for users prioritizing discretion and speech clarity who don't need music streaming capabilities.