Jabra Enhance Pro 20 at Costco vs Phonak Sphere Infinio Ultra

The Jabra Enhance Pro 20 at Costco is a behind-the-ear prescription hearing aid priced at $1,600, placing it in the premium tier. With a SoundScore of 4.0/5 and an A grade, it ranks #25 of 39 prescription hearing aids tested in our lab. In our testing, this device demonstrates notable strengths in own-voice comfort, scoring 3.5/5—0.80 points above the category average. This solid performance means wearers may find their own voice sounds more natural compared to many competitors. Feedback handling is excellent at 4.8/5, slightly above the category average, indicating reliable stability during movement and phone use. However, the Enhance Pro 20 shows limitations in challenging listening environments. Speech-in-noise performance scores just 1.1/5, falling 0.97 points below the category average—a significant gap that may affect conversations in restaurants, social gatherings, or other noisy settings. Speech-in-quiet is solid at 3.2/5 in absolute terms, though still 0.17 points below the category average. Music streaming scores 2.8/5, which is above the category average but only mixed in absolute terms. This device suits users who prioritize comfortable own-voice perception and excellent feedback control, and who spend most listening time in quieter environments. Those frequently navigating noisy situations may want to consider alternatives like the Rexton Reach R-Li T80 at Costco, which scored 4.56/5 in our testing. The Enhance Pro 20 includes rechargeable batteries, iPhone and Android streaming, and hands-free functionality.

The Phonak Sphere Infinio Ultra is a premium behind-the-ear prescription hearing aid priced at $4,898. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.9/5, placing it in the top 5% of the 39 prescription hearing aids tested and ranking #3 in the category. This device demonstrates exceptional speech performance in our testing. Speech in noise scored 4.5/5—an excellent result that measures 2.40 points above the category average of 2.11/5. Speech in quiet also performed strongly at 4.3/5, which is 0.92 points above the category average. These results suggest the Sphere Infinio Ultra may particularly benefit users who frequently navigate challenging listening environments like restaurants or group conversations. Music streaming delivered a solid 3.3/5, measuring 0.54 points above category average. Own-voice comfort scored 2.8/5, which is above the category average by 0.10 points but remains mixed in absolute terms. Feedback handling measured 4.2/5—strong in absolute terms, though 0.52 points below the category average of 4.72/5. The Sphere Infinio Ultra is best suited for users seeking top-tier speech clarity who prioritize performance in noisy environments and are prepared to invest at the premium price tier. Those seeking similar sound quality at a lower price point may also consider the Phonak Sphere Infinio, which scored 4.98/5 in our testing.