Hear.com Horizon Go IX vs Zepp Clarity One

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, listed at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #17 among 36 prescription hearing aids tested. This device demonstrates particular strength in speech clarity. Speech in quiet scored a strong 4.0/5, which is +0.72 points above the category average. Speech in noise performance also exceeded the category average by +0.61 points, though at 2.6/5 the absolute score remains mixed—meaning it handles challenging listening environments better than many competitors but still has room for improvement in demanding situations. The most notable limitation is own-voice comfort, scoring 1.8/5—a low result that falls 0.95 points below the category average. Users sensitive to how their own voice sounds may find this particularly noticeable. Feedback handling is strong in absolute terms at 4.4/5, though it sits slightly below the category average by 0.31 points. Music streaming performance is mixed at 2.7/5, essentially matching the category average. At this price point, the Horizon Go IX faces stiff competition. Same-price alternatives like the Phonak Sphere Infinio (5.0/5) and Oticon Intent (4.85/5) deliver higher overall sound performance. Budget-conscious shoppers might also consider options like the Rexton Reach R-Li T80 at Costco, which achieves a higher score at a lower price. The Horizon Go IX is best suited for those prioritizing speech clarity who can accept the own-voice trade-off and prefer the hear.com service model.

The Zepp Clarity One is a mid-priced OTC hearing aid with an invisible-in-ear design, priced at $699. In HearAdvisor's lab testing, it earned a B grade with a SoundScore of 3.9/5, ranking #23 among 65 OTC hearing aids tested—placing it in the top 34% of its category. This device demonstrates notable strengths in specific areas of sound performance. Speech clarity in quiet environments scores a solid 3.7/5, coming in 0.95 points above the category average. Own-voice comfort is another highlight at 3.8/5, exceeding the category average by 1.29 points—a meaningful advantage for users sensitive to how their own voice sounds while wearing hearing aids. Feedback handling is excellent at 5.0/5, among the best we've measured. However, the Zepp Clarity One shows limitations in other areas. Speech understanding in noisy environments scores 1.4/5, slightly below the category average and low in absolute terms. Music streaming capability is notably absent, scoring 0.0/5—well below the already modest category average of 1.92/5. Users who prioritize phone audio streaming should consider this significant limitation. The Zepp Clarity One may suit consumers who primarily need hearing support in quieter settings like one-on-one conversations at home, and who value discreet, in-ear styling with reliable feedback control. Those frequently navigating noisy environments or wanting to stream music and calls should explore alternatives.