Hear.com Horizon Go IX vs Sony CRE-C10

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, listed at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #17 among 36 prescription hearing aids tested. This device demonstrates particular strength in speech clarity. Speech in quiet scored a strong 4.0/5, which is +0.72 points above the category average. Speech in noise performance also exceeded the category average by +0.61 points, though at 2.6/5 the absolute score remains mixed—meaning it handles challenging listening environments better than many competitors but still has room for improvement in demanding situations. The most notable limitation is own-voice comfort, scoring 1.8/5—a low result that falls 0.95 points below the category average. Users sensitive to how their own voice sounds may find this particularly noticeable. Feedback handling is strong in absolute terms at 4.4/5, though it sits slightly below the category average by 0.31 points. Music streaming performance is mixed at 2.7/5, essentially matching the category average. At this price point, the Horizon Go IX faces stiff competition. Same-price alternatives like the Phonak Sphere Infinio (5.0/5) and Oticon Intent (4.85/5) deliver higher overall sound performance. Budget-conscious shoppers might also consider options like the Rexton Reach R-Li T80 at Costco, which achieves a higher score at a lower price. The Horizon Go IX is best suited for those prioritizing speech clarity who can accept the own-voice trade-off and prefer the hear.com service model.

The Sony CRE-C10 is a mid-priced OTC hearing aid at $798 that earns an A grade with a SoundScore of 4.2/5, ranking #12 among 65 OTC hearing aids tested. This invisible-in-ear style device uses disposable batteries and offers discreet amplification for those seeking a nearly undetectable option. In our lab testing, the CRE-C10 demonstrates excellent speech clarity in quiet environments, scoring 4.5/5—a full 1.71 points above the category average. Speech in noise performance is above average at +1.39 points versus category peers, though at 2.9/5 it remains mixed in absolute terms. This makes the device well-suited for everyday conversations but potentially challenging in very noisy settings. The most significant limitation is music streaming, which scored 0.0/5—well below the category average. Users who prioritize phone audio streaming or music listening should consider alternatives. Feedback handling is solid at 3.5/5, though it falls 1.04 points below the category average. Own-voice comfort scored 2.6/5, roughly matching the category average. The Sony CRE-C10 is best suited for users who prioritize speech understanding and discretion over streaming capabilities. It has earned HearAdvisor's Expert's Choice Award in both 2023 and 2024. Competitors in this price range include the higher-scoring Sony CRE-E10 and Lexie B2 Plus, which may offer additional features worth comparing.