Hear.com Horizon Go IX vs Oticon Zeal

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, listed at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #17 among 36 prescription hearing aids tested. This device demonstrates particular strength in speech clarity. Speech in quiet scored a strong 4.0/5, which is +0.72 points above the category average. Speech in noise performance also exceeded the category average by +0.61 points, though at 2.6/5 the absolute score remains mixed—meaning it handles challenging listening environments better than many competitors but still has room for improvement in demanding situations. The most notable limitation is own-voice comfort, scoring 1.8/5—a low result that falls 0.95 points below the category average. Users sensitive to how their own voice sounds may find this particularly noticeable. Feedback handling is strong in absolute terms at 4.4/5, though it sits slightly below the category average by 0.31 points. Music streaming performance is mixed at 2.7/5, essentially matching the category average. At this price point, the Horizon Go IX faces stiff competition. Same-price alternatives like the Phonak Sphere Infinio (5.0/5) and Oticon Intent (4.85/5) deliver higher overall sound performance. Budget-conscious shoppers might also consider options like the Rexton Reach R-Li T80 at Costco, which achieves a higher score at a lower price. The Horizon Go IX is best suited for those prioritizing speech clarity who can accept the own-voice trade-off and prefer the hear.com service model.

The Oticon Zeal is a premium invisible-in-ear prescription hearing aid priced at $4,798. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.7/5, placing it in the top 11% of prescription hearing aids tested and ranking #5 of 36 devices in its category. Speech performance is where the Zeal truly excels. It achieved an excellent 4.9/5 in speech-in-quiet testing, scoring 1.56 points above the category average—among the strongest results we've measured. Speech-in-noise performance is solid at 3.0/5, which is 1.08 points above the category average of 1.96/5, making it notably better than typical prescription aids in challenging listening environments. Music streaming quality scores 3.3/5, sitting 0.66 points above category average and providing solid fidelity for phone audio. However, the Zeal shows some limitations in other areas. Own-voice comfort is mixed at 2.0/5, falling 0.75 points below the category average—users sensitive to how their own voice sounds may notice this. Feedback handling, while solid in absolute terms at 3.3/5, measures 1.41 points below the category average of 4.71/5. The Zeal is best suited for users who prioritize outstanding speech clarity in both quiet and moderately noisy settings, and who value quality audio streaming. Those particularly sensitive to own-voice perception or who need maximum feedback stability may want to discuss these tradeoffs with their hearing care provider.