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Product Comparison

Hear.com Horizon Go IX vs Jabra Enhance Select 500

Side-by-side HearAdvisor lab results with SoundGrades, expert pick badges, and the same visualizations we use in product reviews.

Uses Official HearAdvisor Lab Data
Expert Choice
Expert
Choice
Hear.com Horizon Go IX Hero
HearSoundScore 4.4Grade A

Hear.com Horizon Go IX

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, priced at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #19 among 39 prescription hearing aids tested. Speech performance is a clear strength for the Horizon Go IX. It scores 4.0/5 in speech-in-quiet conditions—0.64 points above the category average—delivering strong audibility in conversational settings. Speech-in-noise performance also exceeds the category average by 0.46 points, though at 2.6/5 the absolute score remains mixed, meaning challenging listening environments may still pose difficulties. Own-voice comfort is the device's most notable weakness, scoring just 1.8/5—a low result that falls 0.90 points below the category average. Users sensitive to how their own voice sounds may find this limiting. Feedback handling scores 4.4/5, which is strong in absolute terms, though slightly below the category average of 4.72/5. Music streaming performance is essentially average at 2.7/5. At this price point, shoppers face stiff competition. Several alternatives in the same premium tier—including the Phonak Sphere Infinio, Oticon Intent, and Widex Allure RIC 440—deliver higher overall scores. Devices like the Rexton Reach R-Li T80 at Costco offer comparable or better sound performance at lower prices. The Horizon Go IX is best suited for users who prioritize speech clarity and have access to this product through hear.com's network, but those flexible on brand should compare alternatives before committing.

Expert Choice
Expert
Choice
Jabra Enhance Select 500 Hero
JabraSoundScore 4.2Grade A

Jabra Enhance Select 500

The Jabra Enhance Select 500 is a premium behind-the-ear OTC hearing aid priced at $1,995 that earns an A grade with a SoundScore of 4.2/5 in our lab testing. This places it in the top 18% of the OTC hearing aid category, ranking #13 among 65 tested devices. In our testing, speech clarity in quiet environments stands out as a key strength, scoring 4.3/5—a strong result that measures 1.50 points above the category average. Feedback handling is excellent at 4.6/5, ensuring stable performance during everyday movements. Music streaming quality scores 2.9/5, which is 0.98 points above the category average but only mixed in absolute terms. The device shows some limitations worth noting. Speech understanding in noisy environments scores 1.8/5, which is above the category average by 0.31 points but low in absolute terms—a common challenge across OTC devices. Own-voice comfort scores 2.2/5, falling 0.31 points below the category average, which may be noticeable for users sensitive to how their own voice sounds. This two-time Expert's Choice Award winner (2023, 2024) offers rechargeable batteries and streaming compatibility with both iPhone and Android devices, including hands-free calling. Consumers seeking similar sound quality at a lower price point may want to compare the Jabra Enhance Select 300 or Lucid Engage. The Enhance Select 500 is best suited for those prioritizing strong speech clarity in quieter settings and reliable streaming performance within the premium OTC segment.

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Performance metrics

Scale 1-5 (Tuned)

Lab metric by fit

Scale 1-5 (Tuned)

Speech in quietNew
Hear.com Horizon Go IX4.0
Jabra Enhance Select 5004.3
Speech in noiseNew
Hear.com Horizon Go IX2.6
Jabra Enhance Select 5001.8
Own voice
Hear.com Horizon Go IX1.8
Jabra Enhance Select 5002.2
Feedback handling
Hear.com Horizon Go IX4.4
Jabra Enhance Select 5004.6
Music streaming
Hear.com Horizon Go IX2.7
Jabra Enhance Select 5002.9
Overall fit score
Hear.com Horizon Go IX4.4
Jabra Enhance Select 5004.3

Speech level

Adjust input dB (Tuned)

Amplification (REIG)

Insertion gain at 65 dB (Tuned)

Fitting configuration for tuned fit

Hear.com Horizon Go IXJabra Enhance Select 500
Ear CouplingSleeve Closed
Ear CouplingTulip Dome
Receiver119/16
ReceiverMedium-power
Fitting FormulaNAL-NL2
Fitting FormulaProprietary manufacturer default
Listening ProgramUniversal (Automatic)
Listening ProgramAll-Around (Automatic)
Volume SettingAdjusted to match NAL-NL2 targets at 55, 65, and 75 dB SPL
Volume Setting80% (4/5 volume)
Software VersionSoftware v9.11.15.112, SiFit v9.11.15.948
Software VersionUnknown
Tuning AdjustmentsProgrammed to N3 audiogram, Feedback calibrated, Experience Level set at "Experienced", Acclimatization Level set at 100%, Other settings at manufacturer defaults
Tuning AdjustmentsProgrammed to N3 audiogram, 3-Band equalizer adjusted, Other settings at manufacturer defaults
Notesn/a
Notes–