Eargo 5 vs Sony CRE-C20

The Eargo 5 is a premium-priced OTC hearing aid ($1,450) featuring an invisible-in-ear design with rechargeable batteries. In our lab testing, it earned a B grade with a SoundScore of 3.6/5, placing it in the top 52% of the OTC hearing aid category. This device demonstrates solid performance for speech understanding in quiet environments, scoring 3.5/5—0.75 points above the category average of 2.79/5. Own-voice comfort also measures above average at 2.8/5 (+0.29 vs category), though this remains mixed in absolute terms. Feedback handling is strong at 4.2/5, providing reliable stability during wear. However, the Eargo 5 shows notable limitations in other areas. Speech in noise performance is low at 1.4/5, slightly below the category average. Most significantly, music streaming scored 0.0/5, falling 1.92 points below the category average—this device does not support audio streaming functionality. The invisible-in-ear form factor appeals to users prioritizing discretion, and the closed sleeve coupling remains consistent between initial and tuned fits. Tuning provided modest improvement, moving from a normalized Initial Score of 3.5/5 to a Tuned Score of 3.7/5. Given its premium price point, consumers may want to compare against alternatives like the Sony CRE-C10 or Nuance Audio Glasses, which offer similar or better sound performance at lower price points. The Eargo 5 is best suited for users who prioritize cosmetic discretion and primarily need help with speech in quieter settings.

The Sony CRE-C20 is a mid-priced OTC hearing aid with an invisible-in-ear design, available for $999. In our lab testing, it earned a B grade with a SoundScore of 3.5/5, ranking #37 of 65 OTC hearing aids tested. This device shows a notable split in performance. Speech clarity is a clear strength—speech in quiet scores 4.1/5, which is 1.33 points above the category average, and speech in noise scores 2.7/5, sitting 1.24 points above average despite being only mixed in absolute terms. These results suggest the CRE-C20 prioritizes conversational intelligibility in its tuning approach. However, the device has significant limitations. Music streaming scored 0.0/5, falling 1.92 points below the category average—a notable weakness for users who want to stream audio. Feedback handling is solid at 3.9/5, though it sits 0.64 points below the category average of 4.54/5. Own voice comfort is mixed at 2.9/5, slightly above the category average. The CRE-C20 responds well to adjustment, with the normalized score improving from 3.3/5 at initial fit to 4.2/5 when tuned—a 0.9-point gain. Buyers focused primarily on speech understanding in conversations may find value here, but those wanting music streaming or seeking the strongest overall OTC performance should note that several competitors in this price range, including the Sony CRE-E10 at 4.66/5, scored higher in our testing.