Apple AirPods Pro 2 vs Sony CRE-C20

The Apple AirPods Pro 2 is a budget-priced OTC hearing aid that earned an A grade with a SoundScore of 4.0/5 in our lab testing, ranking #18 among 65 OTC hearing aids tested. At $249, it offers hearing assistance through Apple's familiar true-wireless earbud design. In our testing, the AirPods Pro 2 demonstrated strong performance in speech clarity during quiet listening situations, scoring 4.2/5—a full 1.38 points above the OTC category average. Music streaming quality is a standout strength at 4.4/5, exceeding the category average by 2.48 points and delivering strong linear fidelity for phone audio. Feedback handling earned a perfect 5.0/5, indicating excellent stability during movement. Speech understanding in noisy environments scored 2.3/5, which is above the category average by 0.77 points but remains mixed in absolute terms—users in challenging acoustic situations may find performance adequate rather than exceptional. Own-voice comfort is a limitation, scoring 1.9/5 and falling 0.61 points below the category average, which may result in noticeable occlusion effects when speaking. The AirPods Pro 2 is best suited for iPhone users seeking a discreet, multipurpose device that combines solid speech clarity in quieter settings with excellent music streaming. Those who prioritize own-voice naturalness or need stronger noise performance may want to explore alternatives.

The Sony CRE-C20 is a mid-priced OTC hearing aid with an invisible-in-ear design, available for $999. In our lab testing, it earned a B grade with a SoundScore of 3.5/5, ranking #37 of 65 OTC hearing aids tested. This device shows a notable split in performance. Speech clarity is a clear strength—speech in quiet scores 4.1/5, which is 1.33 points above the category average, and speech in noise scores 2.7/5, sitting 1.24 points above average despite being only mixed in absolute terms. These results suggest the CRE-C20 prioritizes conversational intelligibility in its tuning approach. However, the device has significant limitations. Music streaming scored 0.0/5, falling 1.92 points below the category average—a notable weakness for users who want to stream audio. Feedback handling is solid at 3.9/5, though it sits 0.64 points below the category average of 4.54/5. Own voice comfort is mixed at 2.9/5, slightly above the category average. The CRE-C20 responds well to adjustment, with the normalized score improving from 3.3/5 at initial fit to 4.2/5 when tuned—a 0.9-point gain. Buyers focused primarily on speech understanding in conversations may find value here, but those wanting music streaming or seeking the strongest overall OTC performance should note that several competitors in this price range, including the Sony CRE-E10 at 4.66/5, scored higher in our testing.