Apple AirPods Pro 2 vs Sony CRE-C20

The Apple AirPods Pro 2 is a budget-priced OTC hearing aid that earns an A grade with a SoundScore of 4.1/5 in our lab testing, placing it in the top 26% of OTC hearing aids tested. At $249, it represents one of the more affordable options in the category while delivering strong overall performance. In our testing, the AirPods Pro 2 shows particular strength in speech clarity for quiet environments, scoring 4.2/5—a strong result that sits 1.38 points above the category average. Music streaming is where this device truly excels, earning 4.4/5 and outperforming the category average by a substantial 2.48 points. Feedback handling is excellent at 5.0/5, meaning users should experience virtually no whistling issues. The device does have limitations. Own-voice comfort scores 1.9/5, which is low in absolute terms and 0.61 points below the category average—users may notice their own voice sounds different or boomy. Speech in noise performance is above average for the category at 2.3/5 (+0.77 points), but this remains a mixed result in absolute terms, suggesting challenging listening environments will still be difficult. The AirPods Pro 2 is best suited for consumers already in the Apple ecosystem who want hearing support primarily in quieter settings and value excellent music and media streaming. Those frequently in noisy environments or sensitive to own-voice changes may want to consider alternatives.

The Sony CRE-C20 is an invisible-in-ear OTC hearing aid priced at $999, earning a B grade with a SoundScore of 3.6/5 in our lab testing. This mid-priced device offers a discreet form factor with rechargeable batteries, positioning it in the upper tier of the OTC market. In our testing, the CRE-C20 demonstrates notable strengths in speech clarity. Speech in quiet scores 4.1/5—a strong result that sits 1.33 points above the OTC category average. Speech in noise performance reaches 2.7/5, which is 1.24 points above the category average, though only mixed in absolute terms. Own voice comfort scores 2.9/5, slightly above average for the category at +0.39 points. The device shows significant limitations in other areas. Music streaming scored 0.0/5, falling 1.92 points below the category average—this invisible-in-ear design does not support audio streaming functionality. Feedback handling registers at 3.9/5, which is solid in absolute terms, though 0.64 points below the category average of 4.54/5. The CRE-C20 demonstrates meaningful improvement with proper adjustment. The normalized Initial Score of 3.4/5 improves to 4.2/5 when tuned, suggesting users who invest time in optimization will see better results. Within its price range, alternatives like the Sony CRE-E10 (4.69/5) and Lexie B2 Plus (4.43/5) score higher overall. The CRE-C20 is best suited for users prioritizing discretion and speech clarity who don't need music streaming capabilities.