Hear.com Horizon Go IX vs Sennheiser Conversation Clear Plus

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, listed at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #17 among 36 prescription hearing aids tested. This device demonstrates particular strength in speech clarity. Speech in quiet scored a strong 4.0/5, which is +0.72 points above the category average. Speech in noise performance also exceeded the category average by +0.61 points, though at 2.6/5 the absolute score remains mixed—meaning it handles challenging listening environments better than many competitors but still has room for improvement in demanding situations. The most notable limitation is own-voice comfort, scoring 1.8/5—a low result that falls 0.95 points below the category average. Users sensitive to how their own voice sounds may find this particularly noticeable. Feedback handling is strong in absolute terms at 4.4/5, though it sits slightly below the category average by 0.31 points. Music streaming performance is mixed at 2.7/5, essentially matching the category average. At this price point, the Horizon Go IX faces stiff competition. Same-price alternatives like the Phonak Sphere Infinio (5.0/5) and Oticon Intent (4.85/5) deliver higher overall sound performance. Budget-conscious shoppers might also consider options like the Rexton Reach R-Li T80 at Costco, which achieves a higher score at a lower price. The Horizon Go IX is best suited for those prioritizing speech clarity who can accept the own-voice trade-off and prefer the hear.com service model.

The Sennheiser Conversation Clear Plus is a premium amplification product priced at $850 that earns an A grade with a SoundScore of 4.1/5 in our lab testing. This visible-in-ear device ranks #1 among the 8 amplification products we've tested, earning Expert's Choice Awards in both 2023 and 2024. Streaming and audio quality stand out as exceptional strengths. Music streaming scores an excellent 5.0/5, a remarkable 3.84 points above the category average of 1.16/5. Feedback handling also achieves a perfect 5.0/5, providing excellent stability during use. Speech performance is above the category average, with speech in noise scoring a solid 3.1/5 (+1.74 points vs category) and speech in quiet at 2.6/5 (+0.45 points vs category)—though the latter remains mixed in absolute terms. The primary limitation is own-voice comfort, which scores a low 0.6/5—well below the category average of 2.64/5. This suggests users may notice more occlusion-related effects when speaking. The closed dome coupling used in both initial and tuned configurations contributes to the device's strong feedback performance but does impact own-voice naturalness. The Conversation Clear Plus is best suited for users who prioritize excellent streaming audio quality and stable feedback-free performance over own-voice comfort. Those seeking similar sound quality at a lower price point may consider alternatives like the Apple AirPods Pro 2 or Jabra Enhance Plus. Features include rechargeable batteries, iPhone and Android streaming, and hands-free functionality.