Hear.com Horizon Go IX vs Phonak Audéo EON Sphere

The Hear.com Horizon Go IX is a premium prescription behind-the-ear hearing aid released in 2024, listed at $6,500. In HearAdvisor's lab testing, it earned an A grade with a SoundScore of 4.4/5, ranking #17 among 36 prescription hearing aids tested. This device demonstrates particular strength in speech clarity. Speech in quiet scored a strong 4.0/5, which is +0.72 points above the category average. Speech in noise performance also exceeded the category average by +0.61 points, though at 2.6/5 the absolute score remains mixed—meaning it handles challenging listening environments better than many competitors but still has room for improvement in demanding situations. The most notable limitation is own-voice comfort, scoring 1.8/5—a low result that falls 0.95 points below the category average. Users sensitive to how their own voice sounds may find this particularly noticeable. Feedback handling is strong in absolute terms at 4.4/5, though it sits slightly below the category average by 0.31 points. Music streaming performance is mixed at 2.7/5, essentially matching the category average. At this price point, the Horizon Go IX faces stiff competition. Same-price alternatives like the Phonak Sphere Infinio (5.0/5) and Oticon Intent (4.85/5) deliver higher overall sound performance. Budget-conscious shoppers might also consider options like the Rexton Reach R-Li T80 at Costco, which achieves a higher score at a lower price. The Horizon Go IX is best suited for those prioritizing speech clarity who can accept the own-voice trade-off and prefer the hear.com service model.

The Phonak Audéo EON Sphere is a premium behind-the-ear prescription hearing aid priced at $4,398. In HearAdvisor's lab testing, it earned a SoundScore of 5.0/5 and an A grade, placing it among the top performers in the prescription hearing aid category. Speech performance stands out as this device's greatest strength. Speech in noise scored an excellent 4.5/5, a full 2.53 points above the category average of 1.96/5—a substantial margin that makes this one of the strongest performers in challenging listening environments. Speech in quiet also performed well at 4.3/5, nearly a full point above the category average. These results suggest the Audéo EON Sphere may be particularly well-suited for users who frequently encounter noisy social settings or group conversations. Music streaming delivered a solid 3.7/5, more than a point above the category average of 2.64/5, indicating above-average audio fidelity for phone-streamed content. Own-voice comfort scored 2.8/5, which sits just above the category average but reflects mixed absolute performance—users sensitive to occlusion effects should discuss this with their hearing care provider. Feedback handling scored an excellent 4.6/5 in absolute terms, though it lands slightly below the category average of 4.71/5. The Audéo EON Sphere represents Phonak's latest premium technology and delivers strong results across most metrics in our standardized testing. It's best suited for users prioritizing speech clarity in difficult listening situations who are prepared for the premium price point.