Otofonix Helix Hero

Otofonix Helix Expert Review

Premium Amplifier
Released 
2021

Summary

The Otofonix Helix is a behind-the-ear amplification product in the mid-price tier ($695) that earned a D SoundGrade in HearAdvisor's lab testing. As a premium amplifier released in 2021, it features rechargeable batteries but lacks the advanced processing found in prescription hearing aids.

In our testing, the Helix struggled significantly with speech intelligibility. Speech in noise performance measured well below the category average, which is a critical limitation for users who need help understanding conversations in challenging environments like restaurants or social gatherings. Own-voice comfort was also below average, indicating noticeable occlusion effects that may make the wearer's own voice sound unnatural or boomy.

The device's one relative strength was feedback handling, where it performed above the category average with excellent stability during our standardized challenge tests. However, this alone cannot compensate for the substantial shortcomings in core speech performance metrics.

At $695, the Otofonix Helix faces stiff competition from significantly better-performing alternatives. The Sennheiser Conversation Clear Plus ($695 range) scored 4.07/5, and the HearingAssist Micro achieved 3.52/5—both offering substantially better speech clarity. Consumers seeking an affordable amplification solution may find better value elsewhere in this price range, as the Helix's performance falls well short of what competitors deliver at similar or lower price points.

In the initial fit condition using a power dome with slits, the Otofonix Helix delivered well below average results across most metrics in our lab testing. Speech in noise performance was poor at -0.80/5, and own-voice comfort scored just 1.60/5, suggesting noticeable occlusion despite the vented dome. The open coupling provides some natural sound but fails to deliver adequate amplification for the target hearing loss profile. Feedback handling was the sole bright spot at 5.00/5, indicating good stability. The overall initial fit score of 0.61/5 reflects significant limitations in out-of-box performance.

Switching to a closed dome in the tuned fit condition did not improve performance—in fact, the overall fit score dropped to 0.41/5. Speech in noise remained at -0.80/5, showing no benefit from the more occluding coupling. Own-voice comfort worsened considerably to 0.30/5, as the closed dome increased occlusion effects without corresponding speech intelligibility gains. Feedback handling remained excellent at 5.00/5. The lack of professional fitting software limits optimization options, and the tuned configuration demonstrates that additional occlusion cannot overcome the device's fundamental amplification limitations.

Lab Review Scores

D
SoundGrade
Initial Score
1.7
Tuned Score
1.5
Speech in quiet
best
5.0
Own voice
best
1.6
5.0
Speech in noise
best
-0.8
5.0
Feedback handling
best
5.0
5.0
Music streaming
best
0.0
5.0

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Lab recordings

Adjust volume to make "No hearing aids" as loud as it would be in the real world, without hearing aids. Remove hearing aids while auditioning. High-quality headphones will improve results!
Otofonix Helix Lab

Lab notes

Initial Fitting
Tuned Fitting
Ear Coupling
Initial Fitting
Power Dome with Slits
Tuned Fitting
Closed Dome

Specs

Behind Ear
Behind Ear
Rechargeable Batteries
Rechargeable Batteries